Welcome to Hola Websites!

These Terms of Use ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "client", or "user") and Thalos Inc., doing business as Hola Websites ("Company", "we", "us", or "our"), concerning your access to and use of our website building services, automated software platforms, hosted digital assets, and any associated media channels, mobile applications, or sub-accounts (collectively, the "Services").

Our corporate address is 17450 Hada Dr, Rancho Bernardo, San Diego, CA, 92127.

By accessing or using our Services, you agree that you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using our Services and must discontinue use immediately.

---

1. Eligibility & Minimum Age

By registering an account or executing a service agreement with us, you represent and warrant that you are at least 18 years of age. The Services are intended strictly for commercial, business-related utilities. If you are under 18 years of age, you are expressly prohibited from registering for the Services or attempting to open a client sub-account.

2. Account Registration, Security, & Responsibility

To utilize our automated platform features and custom dashboards, you will be assigned a secure sub-account ecosystem.

• Credential Integrity: You are entirely responsible for maintaining the strict confidentiality of your account login credentials, including passwords and API keys.
• Liability for Activity: You assume full legal and financial responsibility for all activities, data transmissions, automated workflows, and customer communications that occur under your account or dashboard.
• Notification of Breach: You agree to notify us immediately at [email protected] if you suspect or discover any unauthorized use of your account or any other breach of security.

3. Fees, Usage-Based Billing, & Refund Policy

A. Setup Fees

Our standard website design package requires a flat $1,000 setup fee. This fee is split into two installments:

• A $500 upfront deposit paid before design work begins. This deposit is non-refundable and covers initial template customization resources.
• A $500 final payment due immediately upon completion and prior to pushing the website live onto your custom domain.

B. Monthly Subscription Tiers

Continued access to cloud hosting, layout maintenance, and software dashboards requires an ongoing monthly subscription fee based on your chosen tier:

• Plan "Esencial": $49/month
• Plan "Crecimiento": $99/month

C. Usage-Based Digital Consumption Fees

In addition to your flat monthly maintenance subscription, certain software features incur variable transactional costs based on your direct consumption. You agree to pay for all automated system usage tracking, which includes but is not limited to:

• SMS Messages: Text messages sent or received through your automated workflows, tracking numbers, or platform chat widgets.
• Telephony/Phone Minutes: Voice call minutes consumed by automated systems, Call Forwarding features, or AI-driven voice operators deployed inside your account.
• System Relays: Any auxiliary data relays, email blasts, or localized carrier execution costs required to process account automations.

These consumption fees are tracked automatically through your software sub-account and will be billed dynamically or added to your regular monthly statement.

D. Strict Refund Policy

All transactions processed by Thalos Inc. are final. We maintain a strict NO REFUNDS policy on all digital subscriptions once a billing cycle processes. Monthly recurring fees, setup fees, and usage-based consumption credits are completely non-refundable.

4. Cancellation & Non-Working Days Protection

You may cancel your monthly subscription at any time. To protect our administrative workflow from processing delays over non-working days, statutory holidays, and weekends, you must submit a formal cancellation request at least five (5) days prior to your next scheduled billing cycle date.

Cancellation requests must be submitted in writing via email to [email protected]. If a request is received fewer than 5 days before your renewal date, the next month's billing cycle will process as scheduled, your access will remain open for that final period, and cancellation will take effect on the following cycle.

5. Termination Rights

We reserve the absolute right, in our sole discretion and without notice or financial liability, to suspend, restrict, or completely terminate your website hosting and software sub-account access if:

• You fail to pay any due setup balances, recurring subscription dues, or usage-based consumption fees.
• You violate any provisions laid out in these Terms.
• You engage in any fraudulent, unlawful, or abusive operational practices that compromise our underlying server infrastructure or cellular network carrier reputation.

6. Scope of Service & Strict Technical Limits

To maintain high performance and prevent administrative bottlenecks, your monthly maintenance plans are subject to strict operational boundaries:

• Plan "Esencial" ($49/mo) Limits: Includes hosting, security maintenance, and a maximum allotment of 30 minutes of text or photo updates per calendar month (e.g., minor text edits, basic hours adjustments, or swapping 2-3 project images).
• Plan "Crecimiento" ($99/mo) Limits: Includes hosting, automated software dashboard access, and a maximum allotment of 90 minutes of technical support and content updates per calendar month.
• Excess Labor Allotment: Any custom structural changes, layout redesigns, or text modifications that exceed your plan's monthly minute limits will be billed separately at our standard hourly agency rate. Unused minutes do not roll over to the next month.
• Third-Party Infrastructure Dependency Clause: Our agency digital services rely on advanced cloud hosting environments and specialized communication platform networks (such as GoHighLevel architecture). Thalos Inc. is not liable for any unexpected third-party platform downtime, carrier-side SMS filtering, or hosting network service outages. If our underlying platform network experiences a temporary data delay, you cannot hold Thalos Inc. responsible for lost business connectivity or missed revenue.

7. Prohibited Activities & Content Ownership

A. Acceptable Use Policy

You agree to use our websites and communication software tools strictly for lawful business functions. You are expressly prohibited from using your website or sub-account to:

• Deploy unsolicited text message marketing or SMS spam that violates localized cellular carrier rules and telecommunication consumer acts.
• Host or distribute fraudulent service listings, deceptive business practices, defamatory statements, or malicious digital software.
• Attempt to bypass, alter, or break our underlying web application firewalls or server access frameworks.

B. Intellectual Property & Content Ownership Split

• What You Own: You retain 100% ownership of your proprietary business assets uploaded to the site, including your registered logos, trade names, custom text copy, employee photos, client list data, and distinct brand marks.
• What Thalos Inc. Owns: We retain exclusive ownership of all underlying code systems, engineered layout wireframes, software architecture logic, visual design templates, automated trigger workflows, and technical dashboard configurations developed by our team. You are granted a non-transferable, revocable license to display and interact with these assets exclusively during the duration of your active subscription.

8. Limitation of Liability & Indemnification

A. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Thalos Inc., its directors, officers, employees, or partners (including Jorge and Julian) be held legally or financially liable to you or any third party for any direct, indirect, incidental, special, exemplary, or consequential damages. This includes, without limitation, any loss of business profits, missed commercial bids, lost customer leads, property damage claims, or technical software disruption resulting from your use of our websites, forms, tracking numbers, or booking calendars. Our total aggregate liability for any claim arising under these Terms shall never exceed the total dollar amount you paid to us during the three (3) months prior to the incident.

B. Indemnification

You agree to defend, indemnify, and hold completely harmless Thalos Inc. and its operators from and against any legal claims, liabilities, financial losses, court judgments, damages, or defense costs (including attorney fees) resulting from your business operations, your treatment of your end-customers, your explicit services rendered in the field, or your violation of any laws or regulations through your website asset.

9. Governing Law & Contact

These Terms and your use of our Services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or dispute arising under this agreement shall be handled exclusively in the courts located in San Diego County, California.

For any questions, legal formal notices, or general support requests regarding these Terms, please contact us at: